Product Operations Intern (SoundOn) - 2027 Start at TikTok

SoundOn is ByteDance's all-in-one music distribution and creator growth platform. It helps artists and labels build audiences across TikTok and beyond. As a Music Partnership Intern, you will support the North America team in managing and growing a portfolio of artist and label partners. You will learn how the business runs from the inside. Then you will use AI to rebuild how the work gets done, so the team runs more efficiently and creates more commercial value.

We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth.
Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.
Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted.
Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates.

Responsibilities
- Gather Local Product Feedback: Work closely with local Operations teams to understand their experience using internal products, collect feedback, and identify usability issues or unmet needs.
- Facilitate Product Improvements: Help translate local business needs and operational pain points into clear product feedback and improvement suggestions, and communicate them to Product and Engineering teams.
- Support Product Testing & Launches: Assist with testing new features and product updates, collect feedback from local users, and help ensure new functionalities meet local operational needs.
- Improve Product Knowledge & Adoption: Help local teams better understand product features and workflows by preparing user guides, sharing product updates, and supporting product-related training.

Minimum Qualifications
- Currently pursuing a Undergraduate degree in Business, Information Systems, Computer Science, Data Analytics, Marketing, or a related field.
- Strong analytical and problem-solving skills, with the ability to identify patterns and turn data or feedback into actionable insights.
- Strong written and verbal communication skills in English, with the ability to communicate effectively across different teams and stakeholders.
- Highly organized, detail-oriented, and proactive, with strong ownership, multi-tasks management and follow-up skills.

Preferred Qualifications
- Currently pursuing a Master's degree in Business, Information Systems, Computer Science, Data Analytics, Marketing, or a related field.
- Previous internship, project, or practical experience in product operations, product management, business operations, or a related field is preferred.
- A strong interest in technology, digital products, and process optimization. Experience in the music or entertainment industry is a plus, but not required.